Accessibility Statement

Our Commitment

Mr Wok is committed to ensuring digital accessibility for people with disabilities. We firmly believe that the internet should be available and accessible to anyone, and we are dedicated to providing a website experience that is accessible to the broadest possible audience, regardless of ability.

We continually improve the user experience for everyone and apply relevant accessibility standards. We strive to adhere to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Measures We Take

To support accessibility, Mr Wok takes the following measures on our website:

• Include accessibility as part of our web design and development practice.
• Use clear, semantic HTML heading structure to support screen reader navigation.
• Provide sufficient color contrast between text and background elements.
• Ensure all images include meaningful alternative text descriptions.
• Design navigation to be fully operable via keyboard, without requiring a mouse.
• Make all interactive elements clearly identifiable and keyboard-focusable.
• Avoid content that flashes more than three times per second to prevent triggering photosensitive reactions.
• Use descriptive link text so users understand the purpose of each link without additional context.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Mr Wok's website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively identifying and addressing all known issues.

Known Limitations

Despite our best efforts, there may be some limitations on our website. Below are known limitations we are actively working to improve:

• Embedded maps: Our Google Maps embed may have limited keyboard accessibility. Users who need assistance finding our location can contact us directly by phone.
• Third-party content: Some linked or embedded third-party content may not fully meet WCAG 2.1 AA standards. We encourage our partners to maintain accessible solutions.

Accessibility Features

Our website includes the following accessibility features to support a broad range of users:

• Resizable text — you can increase text size up to 200% without loss of content or functionality using your browser's built-in zoom.
• High contrast support — the website is designed with sufficient contrast to remain legible for users with low vision.
• Keyboard navigation — all key functionality is accessible without a mouse.
• Screen reader compatibility — the website is structured with ARIA landmarks and semantic HTML to work with common screen readers.
• Descriptive link text — links use clear, descriptive text rather than generic phrases such as "click here."
• No auto-playing media — our website does not auto-play audio or video content.

Assistive Technology Support

We aim to support as many browsers and assistive technologies as possible. Our website is intended to be compatible with the following:

• Google Chrome with NVDA (Windows)
• Safari with VoiceOver (macOS and iOS)
• Firefox with NVDA (Windows)
• Chrome with TalkBack (Android)
• Microsoft Edge with Narrator (Windows)

Feedback & Contact

We welcome your feedback on the accessibility of the Mr Wok website. If you encounter accessibility barriers, experience difficulty accessing any part of our website, or need content provided in an alternative format, please contact us.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the relevant authority. In the United States, you may reach out to the U.S. Department of Justice (ADA.gov) or the U.S. Department of Health & Human Services, Office for Civil Rights.

Ongoing Efforts

We understand that accessibility is an ongoing commitment, not a one-time task. We regularly review our website and work to resolve identified accessibility issues as quickly as possible. We will continue to seek out and implement solutions to improve the experience for all of our guests.

This statement will be reviewed and updated whenever significant changes are made to the website.